TikTok Comments Not Loading? Try These Easy Fixes!

Sometimes, you’re watching a bold or spicy video on TikTok, and just when you open the comments section—because that’s where the real fun is—it does not load. You can’t scroll, and refreshing the page doesn’t help either. All you see is a blank screen or a single line saying: “Comments aren’t available.”

Now the user starts wondering:
“Is this a TikTok issue?”
“Is my internet slow?”
“Or maybe I’ve just watched too many videos on this device?”

And the most frustrating part? Sometimes, the problem isn’t even on your end. It’s TikTok messing up—due to server lag, regional restrictions, or content filters working in the background. But there’s no need to keep guessing.

In this guide, you’ll find:

Real reasons why TikTok comments aren’t loading
Practical solutions that actually work — not just random tips like “restart your phone”
And if you’re using a VPN, modded apps, or any 18+ TikTok versions — we’ll explain exactly how those affect your comments too

TikTok Comments Not Loading – Most Common Reasons

This issue doesn’t come from just one factor. Below are some real and common reasons why it happens:

1. Slow or Unstable Internet

TikTok is a live content platform, and whenever you watch or interact with videos, it uses a good amount of data. But if your internet connection is slow or keeps dropping, comments do not load properly—especially on videos with lots of views and engagement.

2. Outdated App or Operating System

An old version of the TikTok app can have bugs that mess with how the comment section works. Similarly, if your Android or iOS isn’t updated, it can lead to compatibility problems that affect overall app performance.

3. Low Device Resources (RAM or Storage)

If your phone is already under pressure — RAM is maxed out or your storage is more than 90% full — TikTok may not run smoothly. This can cause issues like comments not loading or the app lagging.

4. TikTok Server Outage

Sometimes, TikTok’s servers go down globally or in specific regions. When that happens, not only do comments stop loading, but even videos might buffer or fail to play.

5. Comments Disabled by the Creator

Some creators turn off comments on purpose — either to avoid spam or to control who can interact with their content. In such cases, you’ll see the video but no comments, and that’s completely normal.

6. Account Restriction or Shadowban

If your account is under review due to a policy violation or has been shadowbanned, your comments may stop appearing — not just to others, but sometimes even to you. In this case, you’ll need to get your TikTok profile reviewed or wait for the shadowban to lift.

7. Corrupted App Cache

If TikTok’s cache data is corrupted, it can affect how the app loads content — especially the comments section. This is one of the most common issues behind comments not showing up. Clearing the cache usually fixes it.

Complete Fix Guide for Mobile Users (Android + iPhone)

Step 1: Reset Your Internet Connection
Start by checking if the issue is internet-related:

Disconnect from Wi-Fi and reconnect
Try using mobile data instead of Wi-Fi
If possible, switch to a different network to see if comments load properly

A stable and fast connection is key for TikTok to load comments without issues.

Step 2: Force Stop the App and Clear Cache

For Android Users:
Go to:
Settings > Apps > TikTok > Force Stop > Storage > Clear Cache & Data
This will refresh the app’s temporary files and often fixes loading issues.
For iPhone Users:
Since iOS doesn’t allow direct cache clearing, the best option is to uninstall and reinstall the app. This resets the app data and removes any glitches.

Step 3: Install the Latest Version

Go to the Play Store or App Store, search for TikTok, and check if an update is available.
If there’s a newer version, update it right away. Running the latest version is important because updates often fix bugs and improve performance.

Step 4: Restart Your Device

Sometimes, TikTok doesn’t work properly due to background apps or overloaded RAM. A simple restart can free up memory and refresh your phone, helping the app run smoother.

Step 5: Log Out and Log Back In

Logging out of TikTok resets your session, which can fix minor glitches or loading issues — including problems with the comment section. After logging out, wait a few seconds, then log in again.

Fixing TikTok Comment Issues for Desktop (Browser) Users

Step 1: Refresh the Page (Ctrl + R)
Sometimes, a simple page refresh is all it takes to fix the issue. Just press Ctrl + R and check if the comments start loading properly.

Step 2: Clear Your Browser Cache
Old cache files can interfere with how TikTok loads on your browser. Clearing them might solve the problem.

For Chrome: Go to Settings > Privacy > Clear Browsing Data > Cached Images and Files
For Firefox: Go to Settings > Privacy & Security > Cookies and Site Data > Clear Data

Step 3: Disable Browser Extensions
Ad blockers or privacy-focused extensions can sometimes block TikTok comments from loading properly.

Try opening TikTok in Incognito Mode to see if the issue goes away. If comments appear there, an extension is likely the cause—disable them one by one to find the issue.

Step 4: Update or Switch Your Browser
Outdated browsers may struggle to display TikTok’s interactive features correctly.

Make sure you’re using the latest version of Chrome, Edge, or Firefox for the best experience.

Extra Checks: Could the Issue Be With Your Account or Device?

Is Restricted Mode Enabled?
Restricted Mode can hide or block certain content, including comments.
Go to: Settings > Digital Wellbeing > Restricted Mode – and make sure it’s turned off.
Are Background Permissions Turned Off?
TikTok needs background access to function smoothly.
On Android, go to: Settings > Apps > TikTok > Battery > Allow background activity – and make sure it’s enabled.

How to Avoid This Issue in the Future

Clear TikTok Cache Every 10 Days
Regularly clearing the app cache helps prevent glitches and keeps the app running smoothly.
Keep 20–30% Storage Free
Low device storage can cause apps to misbehave. Always maintain some free space for better performance.
Avoid Using TikTok on Public Wi-Fi
Public networks can be unstable or restricted, leading to loading issues. Use a secure and private connection whenever possible.
Follow TikTok’s Community Guidelines
Follow official TikTok’s guidelines that will help you to avoid any account bans or restrictions that may affect features like commenting.

When Should You Contact TikTok Support?

If you’ve tried all the fixes and the issue still isn’t resolved, it’s time to reach out to TikTok Support for help.

How to Report the Problem from the App:

Open the TikTok app
Go to your Profile
Tap the three lines (≡) in the top-right corner
Select Settings & Privacy
Tap on “Report a problem”
Choose “Comments” or “Something else”
Describe the issue clearly — adding a screenshot can speed up the response.

FAQs

Q1: Comments Aren’t Loading on Some Videos — Is That Normal?

Yes, that’s completely normal. Many creators choose to disable comments on certain videos—especially when the content is sensitive or controversial, to avoid spam or trolling.

In some cases, TikTok may also temporarily limit comments if a video is under review or restricted to a specific region. If this is happening on just a few videos, there’s nothing wrong with your app or device. The issue is video-specific, not a technical problem on your end.

Q2: Can Using a VPN Fix the Comment Issue on TikTok?

It depends on the situation. TikTok often restricts certain videos and their comments to specific regions. If you’re connected to a server in another country—or if TikTok thinks you’re in a different location—you might not see the comments or even the video itself. Using a trusted VPN can sometimes bypass these geo-restrictions, but it doesn’t work in every case.

Important: Not all VPNs are safe. Free VPNs can put your TikTok account at risk. Always use a trusted, secure VPN for TikTok.

Q3: Is the TikTok Comment Section Not Working Because of My Device?

Not always, but it’s definitely possible. If your internet connection is slow or your phone’s RAM or storage is full, TikTok might not load properly—including the comments section. However, if everything else is working fine and only a few videos aren’t showing comments, the issue is likely on TikTok’s end or with the video creator.

Q4: Will My Comments Be Hidden If I Post Too Often?

Yes, TikTok’s AI is designed to detect spam-like behavior. If you:

Post the same comment repeatedly
Leave similar comments on many videos in a short time
Use copy-paste messages frequently

…your comment section might get shadowbanned. That means your comments will appear normal to you, but other users won’t be able to see them. TikTok flags this kind of activity as potential spam or bot behavior and may apply a temporary restriction.

To avoid this issue:

Make each comment unique
Leave comments with a time gap between them
Avoid spam-like activity, especially on trending videos

Conclusion

TikTok comments not loading can be frustrating, but in most cases, it’s a fixable issue if you approach it from the right angle. In this guide, we’ve shared practical solutions, addressed device-specific problems, and covered both mobile and desktop platforms.

Whether it’s a cache issue, a setting you overlooked, or a server-side glitch, these steps can help you figure out why TikTok comments aren’t showing—and more importantly, what you can do to make them start appearing again.

TikTok Comments Not Loading